Processing a Return

Handle product returns efficiently.

Creating a Return

1. Go to Returns page
2. Click "New Return"
3. Select original delivery
4. Choose products to return
5. Specify reason
6. Enter quantities
7. Add notes
8. Click "Process Return"

Return Reasons

• Damaged: Product damaged in transit
• Wrong Item: Incorrect product sent
• Quality Issue: Product defect
• Overstock: Customer ordered too much
• Expired: Past expiration date
• Other: Custom reason

Return Status

• Pending: Awaiting pickup
• In Transit: Being returned
• Received: Back at warehouse
• Processed: Completed

Best Practices

• Process within 24 hours
• Take photos of damage
• Document everything
• Update inventory
• Analyze patterns

Process returns: Go to Returns